Refund policy

We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.

  • Unconditional Refund

Within 3 days of receipt of your order, you may return unused products in original condition, in original packaging for a refund. Please email to info@wantbattery.com for a return authorization number prior to sending any product back to Room 202, No.5, building 85, Wuai new village, Jiangdong Street, Yiwu City, Jinhua City, Zhejiang Province,China. Customers are responsible for return shipping costs.
For orders below $30, we will deduct $5.99 from the refund. For orders above $30, we will deduct reasonable freight charges, according to the actual situation.

  • Refunds And Returns For Conditions

Within 30 business days, if the product has the following problems, we will allow the refund or exchange of the product (The premise is that the product has not been any damage or disassembly):

(1)The product cannot be charged.

(2)The product cannot be used on power tools.

(3)The product does not match the description on the website.

If you meet the above criteria, you can record a video to prove that the product doesn't work. And sent it to info@wantbattery.com. Once we confirm that the products cannot work, we will refund or exchange.

  • Late Or Missing Refunds
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your the original payment account, as per your request.
Unfortunately, due to current situations, your refund will require an additional 3-5 days to process. Thank you for your patience and understanding.
The original shipping fee and insurance are non-refundable.


If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@wantbattery.com.

NOTE: If you have any issues with your return, you must contact Customer Support at Info@wantbattery.com.